A step-by-step guide to how Shadai does it: properly, professionally, and with precision.
At Shadai South Africa, we believe in doing the job right, every time. That’s why we don’t see septic tank services as simply emptying waste, but as a chance to check in with your system to maintain and protect it, your property, and you piece of mind.
If you’ve never had your tank serviced before, or it’s been a while, you might be wondering what to expect. Here’s exactly what happens when our team arrives on site.
Site Assessment
Every service starts with checking the site. Our team locates your septic tank, determines how to access it, and ensures the area is safe to work in. If the tank is buried or difficult to reach, we’ll use professional detection methods to locate it if we can’t find it on your site plans.
We believe in respecting your space and working with care from the moment we arrive, so no unnecessary mess and digging!
Opening and Inspection
Once the tank is accessible, we carefully remove the lid and perform a visual inspection. We check the current levels of sludge and the condition of the internal components. We’ll also make note of any warning signs of problems starting to form, because catching problems before they appear is part of doing things right.
Pumping and Desludging
Our honeysuckers begin the pumping process. We remove liquid waste and floating scum, as well as solid sludge that has built up at the bottom of the tank over time. Thorough desludging is essential to maintain system health and prevent clogging, odours, backups, and breakdowns, so we take it seriously.
Possible High Pressure Jetting
If there are signs of blockage in your tank or connecting lines, we’ll bring in our high-pressure jetting equipment to remove grease, sand, and debris that regular pumping leaves behind. This powerful service is especially useful after heavy rains or a long service gap.
Final Checks and Closing Up
After one final check of the inflow and outflow pipes, baffles, and structure, we close the tank. We only reseal the tank once we’re satisfied that everything is functioning properly
Report and Recommendations
Finally, we’ll give you a clear update on the health of your system and provide honest, expert advice on how often to schedule future services based on your tank size and household or business use.
Done Once, Done Right
At Shadai, we want to provide fast service, but we don’t believe in quick fixes or rushed jobs. Our septic tank servicing is designed to leave you with a system that works better, lasts longer, and causes fewer headaches in the future.
Book your septic tank service today and experience the difference of working with a team that values precision, cleanliness, and long-term performance.